Support Technician

Universal Music Group

Philadelphia, PA, USA
Base: $64,305 - $77,050; bonus/equity: not specifi...
Hybrid
Strong knowledge of windows operating systems
Strong mac and pc hardware troubleshooting
Experience supporting multiple operating systems
The role requires excellent technical and interpersonal skills to provide outstanding service

Job Summary

  • The role requires excellent technical and interpersonal skills to provide outstanding service.
  • You will support a wide range of technology, software, and conference systems globally.
  • Join an entrepreneurial organization that values creativity, connection, and insight.

Matching Summary

The role requires excellent technical and interpersonal skills to provide outstanding service.

Salary

Base: $64,305 - $77,050; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, and vision coverage

Skills & Requirements

Must-have

  • Strong knowledge of Windows operating systems
  • Strong Mac and PC hardware troubleshooting
  • Experience supporting multiple operating systems

Nice-to-have

  • Strong analytical problem-solving skills
  • Ability to work cross-functionally
  • Strong oral and written communication skills

Key Requirements

  • Minimum 2 years' experience in IT support
  • Experience with Microsoft Active Directory/0365
  • Familiarity with AV and video conferencing technology

Work Rights

Not specified

Tailored Resume

Cover Letter