Customer Service Associate V

Texas A&M University

College Station, Texas, USA
Base: $19.27 hourly; bonus/equity: not specified; ...
Customer-service oriented
Account reconciliation
Maintaining records and reports
The Customer Services Associate V provides highly advanced administrative support, including public assistance, accuracy of deposits and accounting, and coordinating parking assignments

Job Summary

  • The Customer Services Associate V provides highly advanced administrative support, including public assistance, accuracy of deposits and accounting, and coordinating parking assignments.
  • Responsibilities include greeting and assisting customers, responding to inquiries and complaints related to parking, investigating errors, and maintaining accurate records and databases.
  • Texas A&M University offers benefits such as health, dental, vision insurance, paid holidays, sick leave, vacation, and retirement plan enrollment.

Matching Summary

The Customer Services Associate V provides highly advanced administrative support, including public assistance, accuracy of deposits and accounting, and coordinating parking assignments.

Salary

Base: $19.27 hourly; Bonus/Equity: Not specified; Benefits: Health, dental, vision, life and long-term disability insurance, paid holidays, sick leave, vacation, retirement plan

Skills & Requirements

Must-have

  • customer-service oriented
  • account reconciliation
  • maintaining records and reports
  • written, oral, and interpersonal communication

Nice-to-have

  • conflict resolution abilities
  • adaptable with ability to work in a dynamic, fast-paced environment
  • work cooperatively with others
  • suggests or recommends necessary changes for process improvement

Key Requirements

  • High School or GED
  • 5 years of experience in business administration, clerical work, or coordination work
  • State of Texas class "C" vehicle driver license or ability to obtain within 30 days

Work Rights

Not specified

Tailored Resume

Cover Letter