Be the trusted guide for customers as they navigate their digital car purchase
Job Summary
Be the trusted guide for customers as they navigate their digital car purchase.
Communicate with customers via phone, text, and email to answer questions and explain next steps.
We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.
Matching Summary
Be the trusted guide for customers as they navigate their digital car purchase.
Salary
$22/hour; Bonus Incentives; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
Customer communication via phone, text, email
Support financing and documentation
Manage multiple customer journeys
Professionalism under pressure
Nice-to-have
Customer-first mindset
Passion for helping others
Solution-driven approach
Key Requirements
Prior experience in sales, service, or customer-facing roles