Specialist - Customer Support

Wood Mackenzie

Fluency in english written and verbal
1 to 2 years corporate environment experience
Strong attention to detail and organizational skills
Wood Mackenzie is the global leader in analytics, insights, and proprietary data across the entire energy and natural resources landscape

Job Summary

  • Wood Mackenzie is the global leader in analytics, insights, and proprietary data across the entire energy and natural resources landscape.
  • This role focuses on managing day-to-day user management operations for Core products, Commodities, Trading & Analytics, and Short-Term Power customers.
  • The team empowers customers to identify risk sooner, spot opportunities faster, and recalibrate strategy with confidence through interconnected views of the value chain.

Matching Summary

Wood Mackenzie is the global leader in analytics, insights, and proprietary data across the entire energy and natural resources landscape.

Skills & Requirements

Must-have

  • Fluency in English written and verbal
  • 1 to 2 years corporate environment experience
  • Strong attention to detail and organizational skills
  • Comfortable speaking on phone with strangers
  • Technically adept with web-based applications

Nice-to-have

  • Knowledge of CRM and Microsoft Office suite
  • Analytical and process-oriented mindset
  • Self-managing and proactive attitude
  • Collaborative working attitude in small teams
  • Ability to navigate complex system requirements

Key Requirements

  • 1 to 2 years in a corporate environment
  • Fluency in English both written and verbal

Work Rights

Not specified

Tailored Resume

Cover Letter