Multi Hotel Operations Manager

Sofitel Sydney Wentworth

Southampton, United Kingdom
On-site
Food and beverage management
Guest experience management
Beverage cost control
The operations manager is directly responsible for the food and beverage departments of both the ibis and the Novotel Southampton, including hotel buffet breakfasts, brand standard bar and dining, Novotel stand alone dining, and conferencing for up to 500 people

Job Summary

  • The operations manager is directly responsible for the food and beverage departments of both the ibis and the Novotel Southampton, including hotel buffet breakfasts, brand standard bar and dining, Novotel stand alone dining, and conferencing for up to 500 people.
  • This role involves recruiting, onboarding, and training all food and beverage talents, delivering amazing guest experiences, and managing guest feedback when expectations are not met.
  • Benefits include company events, discounted hotel nights and F&B, high street discounts, 28 days holiday, team member referrals, personnel development, on-site parking, free meals on duty, and a company pension.

Matching Summary

The operations manager is directly responsible for the food and beverage departments of both the ibis and the Novotel Southampton, including hotel buffet breakfasts, brand standard bar and dining, Novotel stand alone dining, and conferencing for up to 500 people.

Skills & Requirements

Must-have

  • Food and Beverage Management
  • Guest Experience Management
  • Beverage Cost Control
  • Menu Development
  • Talent Recruitment and Training

Nice-to-have

  • Innovative F&B Offers
  • Caring Environment
  • Supportive Growth Culture

Key Requirements

  • 3 years in F&B leadership roles
  • Full working rights for the UK

Work Rights

Full working rights for the UK

Tailored Resume

Cover Letter