Job Summary

• The Customer Service Manager is responsible for serving as a role model for all Store Sales Associates, demonstrating and reinforcing the bookstore’s core values.
• The Customer Service Manager is responsible for coaching and guiding associates to ensure we achieve our mission to provide a world-class shopping experience to our customer as well as ensuring the professional growth and development of your team of associates.
• The Customer Service Manager is responsible for time keeping and submitting payroll for all the sales associates.

Matching Summary

Skills & Requirements

Key Requirements

• Bachelor's degree or equivalent
• 3-5 years customer service experience
• Supervisor experience required
• 2-3 years high-volume retail experience
• Available to work nights and weekends

Work Rights