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W3 is seeking a Servicenow Product Owner in Chennai, India, to lead the transformation of its ServiceNow platform, moving towards a standardized and AI-enabled service model. The role involves defining a comprehensive transformation plan, prioritizing out-of-the-box capabilities, and establishing a coherent global operating model for service management.
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Job Summary
This role is accountable for the end-to-end transformation of ServiceNow at WPP.
You will lead a full reset of the platform, moving from a fragmented, legacy implementation to a clean, standardized, out-of-the-box aligned environment designed for an AI-enabled service model.
The objective is to establish a next-generation service capability, leveraging virtual agents, automation, and agentic AI to significantly reduce manual intervention, improve service quality, and enable scalable operations globally.
Matching Summary
Match Score: 75
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W3 is seeking a Servicenow Product Owner in Chennai, India, to lead the transformation of its ServiceNow platform, moving towards a standardized and AI-enabled service model. The role involves defining a comprehensive transformation plan, prioritizing out-of-the-box capabilities, and establishing a coherent global operating model for service management.
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