Custody Services Applications Support - Senior Vice President
Citi
Belfast, United Kingdom, United Kingdom
Hybrid
Custody services business knowledge
Vendor relationship management
Improve service level to end users
Demonstrates an in-depth understanding of how apps support integrates within the overall technology function to achieve objectives, requiring a good understanding of the industry
Job Summary
Demonstrates an in-depth understanding of how apps support integrates within the overall technology function to achieve objectives, requiring a good understanding of the industry.
Improves the service level the team provides to end users by maximizing operational efficiencies, strengthening incident management, problem management, and knowledge sharing practices.
By joining Citi, you will receive a competitive base salary, 27 days annual leave, private medical care, life insurance, and access to learning and development resources.
Matching Summary
Demonstrates an in-depth understanding of how apps support integrates within the overall technology function to achieve objectives, requiring a good understanding of the industry.
Skills & Requirements
Must-have
Custody Services business knowledge
Vendor relationship management
Improve service level to end users
Application stability and supportability
Capacity, throughput and latency management
Application on-boarding guidelines
Root Cause Analysis reviews
Nice-to-have
Global reach and development opportunities
Hybrid working model
Strong ethical judgment and risk assessment
Key Requirements
Senior to advanced level experience in Apps Support