Customer Concierge - Box Hill

CommBank

Box Hill, Unknown
Not specified (assumed to be on-site based on the role's nature)
Exceptional customer service skills
Experience in financial services
Excellent communication skills
CommBank is seeking a Customer Concierge for its Box Hill branch, aiming to enhance customer experiences by providing exceptional service and guidance on banking inquiries. The ideal candidate should have a strong background in customer service, particularly in financial services, and demonstrate excellent communication skills

Job Summary

  • As Concierge for the Box Hill Branch of CommBank, you’ll be the face of Commbank and the first person customers speak with to assist them.
  • You will build personal connections with customers through meaningful conversations to enhance their experience.
  • With us, you’ll help customers make informed financial decisions to achieve their goals.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Concierge for its Box Hill branch, aiming to enhance customer experiences by providing exceptional service and guidance on banking inquiries. The ideal candidate should have a strong background in customer service, particularly in financial services, and demonstrate excellent communication skills.

Skills & Requirements

Must-have

  • Exceptional Customer Service skills
  • Experience in Financial Services
  • Excellent communication skills

Nice-to-have

  • Genuine interest in career development
  • Ability to manage customer expectations
  • Approachable and professional demeanor

Key Requirements

  • Proven track record in customer service
  • Experience in Retail or Hospitality

Work Rights

Not specified

Tailored Resume

Cover Letter