Product Specialist Intern

Cloudsek

Bengaluru, India
On-site
Level 1 support
Troubleshoot technical issues
Document user interactions
Cloudsek is seeking a Product Specialist Intern in Bengaluru, India, to act as the first point of contact for user inquiries related to their cybersecurity products. The role requires a passion for cybersecurity and offers an opportunity to develop technical skills and contribute to customer success

Job Summary

  • Act as the first point of contact for user inquiries related to CloudEK's comprehensive product via various channels.
  • Troubleshoot and resolve basic technical issues by utilizing internal knowledge bases, documentation, and problem-solving skills.
  • Demonstrate a strong passion for cybersecurity and a proactive approach to learning about CloudEK's product and the broader threat landscape.

Matching Summary

Match Score: 85

Cloudsek is seeking a Product Specialist Intern in Bengaluru, India, to act as the first point of contact for user inquiries related to their cybersecurity products. The role requires a passion for cybersecurity and offers an opportunity to develop technical skills and contribute to customer success.

Skills & Requirements

Must-have

  • Level 1 support
  • Troubleshoot technical issues
  • Document user interactions
  • Passion for cybersecurity
  • AI prompt engineering techniques

Nice-to-have

  • Proactive learning
  • Out-of-the-box thinking
  • Understanding compliance standards

Key Requirements

  • Bachelors degree in Technology (B.Tech) or any other graduation
  • Full-time internship
  • Excellent written and verbal communication skills
  • Strong organizational skills and attention to detail
  • Ability to work independently and as part of a team
  • Proactive and eager attitude towards learning new technologies

Work Rights

Not specified

Tailored Resume

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