As an Application Support Specialist, you will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations
Job Summary
As an Application Support Specialist, you will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations.
This full-time, permanent opportunity (hybrid, with three days in the office) is ideal for technically strong, proactive professionals who thrive in complex enterprise environments and enjoy working across both BAU support and project-driven work.
Benefits of working with us include: A safe and supportive culture that values diversity and inclusion. Flexible hybrid work arrangements. Genuine career development and advancement pathways.
Matching Summary
As an Application Support Specialist, you will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations.
Skills & Requirements
Must-have
Level 2/3 enterprise application support
Incident resolution and root cause analysis
ITIL processes and service management
ServiceNow administration and ITSM processes
Agile methodologies and cross-functional teams
Enterprise application support experience
Nice-to-have
Proactive risk identification
Continuous improvement mindset
Collaborative team environment
Simplifying technical concepts
Key Requirements
Australian Citizen required
Degree in Information Systems, Computer Science, or equivalent experience
ITIL or ServiceNow certifications (highly regarded)
Experience in large-scale or regulated environments