Claim Support Specialist

Sedgwick

Not specified (assumed to be hybrid based on industry norms).
Customer service claims application process
Assigns new claims
Enter application information accurately
Sedgwick is seeking a Claim Support Specialist to enhance customer service in the claims application process, ensuring accurate case assignment and effective customer communication. The ideal candidate should possess strong organizational and interpersonal skills, with at least one year of clerical or customer service experience

Job Summary

  • To expedite the Customer Service claims application process; to ensure correct case assignment; and to act as a customer liaison in assisting the customer with the correct contact person to resolve problems and/or questions.
  • Enters verbal and written application information that meets both the internal and external customers' requirements accurately into the claims management system.
  • Participates in and maintains a quality service culture within the Customer Service Team.

Matching Summary

Match Score: 85

Sedgwick is seeking a Claim Support Specialist to enhance customer service in the claims application process, ensuring accurate case assignment and effective customer communication. The ideal candidate should possess strong organizational and interpersonal skills, with at least one year of clerical or customer service experience.

Skills & Requirements

Must-have

  • Customer Service claims application process
  • Assigns new claims
  • Enter application information accurately
  • Communicate clearly and professionally
  • Quality service culture

Nice-to-have

  • Caring culture
  • Work-life balance
  • Grow your career
  • Team environment

Key Requirements

  • High school diploma or GED
  • One year clerical or customer service experience
  • PC literate, including Microsoft Office products
  • Strong organizational skills
  • Good interpersonal skills

Work Rights

Not specified

Tailored Resume

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