Not specified (assumed to be hybrid or onsite based on typical it management roles)
Itil best practices
Incident management
Change management
Integer is seeking a Senior Manager for IT Service Management to oversee ITSM governance, incident management, and audit readiness. The ideal candidate will have extensive experience in ITSM practices and a strong knowledge of ITIL, with a focus on continuous improvement and data governance
Job Summary
At Integer, our values are embedded in everything we do.
We provide a comprehensive benefits package with immediate eligibility including medical, dental, and vision.
Our compensation program includes base salary and a cash-based incentive program supporting our pay-for-performance philosophy.
Matching Summary
Match Score: 85
Integer is seeking a Senior Manager for IT Service Management to oversee ITSM governance, incident management, and audit readiness. The ideal candidate will have extensive experience in ITSM practices and a strong knowledge of ITIL, with a focus on continuous improvement and data governance.
Skills & Requirements
Must-have
ITIL best practices
Incident Management
Change Management
Problem Management
SOX ITGCs governance
Nice-to-have
Strong executive communication skills
Continuous improvement mindset
Ability to balance control with agility
Key Requirements
Bachelor’s degree in computer science
Minimum of 10 years of experience in IT Service Management