Customer Support Representative

Aristocrat

Not specified
Customer support and administration background
Microsoft office and salesforce experience
Team environment experience
Aristocrat is seeking a Customer Support Representative to ensure efficient operations and exceptional service for customers in the gaming industry. The role involves responding to customer requests, managing service jobs through Salesforce, and maintaining communication with both customers and the internal team

Job Summary

  • The Customer Support Representative role is crucial in guaranteeing our operations run efficiently and our customers receive outstanding service.
  • We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games.
  • We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential.

Matching Summary

Match Score: 85

Aristocrat is seeking a Customer Support Representative to ensure efficient operations and exceptional service for customers in the gaming industry. The role involves responding to customer requests, managing service jobs through Salesforce, and maintaining communication with both customers and the internal team.

Skills & Requirements

Must-have

  • Customer support and administration background
  • Microsoft Office and Salesforce experience
  • Team environment experience
  • Strong people and communication skills
  • Follow up with customers
  • Adhere to WHS regulations

Nice-to-have

  • Gaming machine operations knowledge
  • Develop rapport with collaborators
  • Professional personal presentation
  • Embrace Aristocrat values

Key Requirements

  • Proven background in customer support
  • Basic to intermediate Microsoft Office and Salesforce
  • Experience working within a team
  • Mandatory background screening
  • Submit fingerprints
  • Obtain gaming licenses

Work Rights

Not specified

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