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Hitachi Energy is seeking a Customer Success Team Lead to oversee post-order operations and ensure a high level of customer satisfaction in Alamo, Tennessee. The role requires strong leadership, operational excellence, and collaboration across teams to enhance order management and customer experience.
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Job Summary
Lead a dedicated team in managing order acceptance through shipment and after-market support for utilities and OEMs.
Drive the 'clean order' initiative to improve accuracy and reduce processing time while collaborating with engineering on drawing management.
Serve as the voice of the customer by implementing checkpoints in the sales cycle to ensure production readiness and satisfaction.
Matching Summary
Match Score: 75
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Hitachi Energy is seeking a Customer Success Team Lead to oversee post-order operations and ensure a high level of customer satisfaction in Alamo, Tennessee. The role requires strong leadership, operational excellence, and collaboration across teams to enhance order management and customer experience.
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