Technical Support Engineer - Adaptive Planning

Workday

Warsaw, Poland
Base: zł167,200 pln - zł250,800 pln; bonus/equity:...
Hybrid (at least 50% in-office)
5+ years in technical support
2+ years as support engineer
Experience with enterprise cloud applications
Workday is seeking a Technical Support Engineer for their Adaptive Planning team in Warsaw, Poland. This fully remote position requires a strong background in technical support, particularly within SaaS environments, while emphasizing a culture rooted in collaboration, integrity, and a commitment to customer service

Job Summary

  • Workday is committed to bringing passion and customer focus to enterprise applications.
  • The role involves tackling complex technical challenges in a customer-facing environment.
  • Employees are supported with tools for growth and a culture rooted in integrity and empathy.

Matching Summary

Match Score: 85

Workday is seeking a Technical Support Engineer for their Adaptive Planning team in Warsaw, Poland. This fully remote position requires a strong background in technical support, particularly within SaaS environments, while emphasizing a culture rooted in collaboration, integrity, and a commitment to customer service.

Salary

Base: zł167,200 PLN - zł250,800 PLN; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5+ years in Technical Support
  • 2+ years as support engineer
  • Experience with enterprise cloud applications

Nice-to-have

  • Proactive and empathetic team player
  • Excellent communication skills
  • Experience with financial planning software

Key Requirements

  • Experience managing escalated cases
  • Background in SaaS support
  • Working knowledge of Linux and SQL

Work Rights

Not specified

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