Client Care Representative | Clinical Administration - Bentleigh

Sonova Group

Bentleigh, VIC, Australia
Base salary + monthly performance bonuses; salary ...
On-site
Prior face-to-face customer service experience
Strong communication and active listening skills
Excellent organisational and time management skills
The role involves welcoming clients, managing appointments, and providing exceptional service to an older clientele

Job Summary

  • The role involves welcoming clients, managing appointments, and providing exceptional service to an older clientele.
  • Employees will receive full training and ongoing support while working as part of a supportive team at a leading hearing health provider.
  • The position offers competitive remuneration including base salary, monthly performance bonuses, and access to employee discounts.

Matching Summary

The role involves welcoming clients, managing appointments, and providing exceptional service to an older clientele.

Salary

Base salary plus monthly performance bonuses; Salary packaging options available; Uniform allowance and paid parental leave included

Skills & Requirements

Must-have

  • Prior face-to-face customer service experience
  • Strong communication and active listening skills
  • Excellent organisational and time management skills

Nice-to-have

  • Interest in hearing aid features and maintenance
  • Ability to work autonomously within a team
  • Passion for delivering amazing client experiences

Key Requirements

  • Intermediate computer skills
  • Permanent full-time availability Monday to Friday

Work Rights

Not specified

Tailored Resume

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