The role involves serving as the primary contact for supporting, maintaining, and configuring the APEX Connect portal within a global team
Job Summary
The role involves serving as the primary contact for supporting, maintaining, and configuring the APEX Connect portal within a global team.
Candidates will be responsible for investigating, prioritizing, and resolving queries from internal teams and investors while coordinating new releases.
The position requires managing user roles, permissions, and content settings while providing training to new users and teams.
Matching Summary
The role involves serving as the primary contact for supporting, maintaining, and configuring the APEX Connect portal within a global team.
Skills & Requirements
Must-have
5-7 years experience in application support
Experience with fund administration applications
Incident management and ticket resolution skills
Portal configuration and user role management
Strong technical documentation abilities
Nice-to-have
Subject matter expert capabilities
Global team collaboration experience
Training and onboarding delivery skills
Audit and compliance response experience
Positive disrupter mindset
Key Requirements
Bachelor's Degree or equivalent work experience
5 to 7 years of relevant experience
Knowledge of Fund Administration and Transfer Agency technologies