Absa Bank Limited seeks a Manager for its Fraud Solutions Department in Pretoria, South Africa. The role focuses on leading fraud detection initiatives, managing operational risks, and enhancing customer experience while ensuring effective stakeholder communication
Job Summary
The role provides leadership in managing the Fraud Solutions Department with a focus on customer experience and fraud resolution.
The incumbent is responsible for translating strategic plans into tactical goals while ensuring effective operational execution and risk control.
This position requires developing high-performing teams through coaching, training, and rigorous performance management to meet business objectives.
Matching Summary
Match Score: 85
Absa Bank Limited seeks a Manager for its Fraud Solutions Department in Pretoria, South Africa. The role focuses on leading fraud detection initiatives, managing operational risks, and enhancing customer experience while ensuring effective stakeholder communication.
Skills & Requirements
Must-have
Fraud strategy development and execution
Operational risk regulatory reporting
Team leadership and performance management
Stakeholder engagement with regulators
Fraud trend analysis and mitigation
Nice-to-have
Innovative solution development
Cross-functional collaboration skills
Customer experience optimization
Continuous improvement mindset
Strategic business partnership
Key Requirements
Bachelor's Degree in Business, Commerce, or Management Studies
Experience in fraud solutions and risk management
Leadership experience in banking or financial services