Sme - Facilities Help Desk

JLL

Taguig, Philippines
Inbound and outbound communication
Operational data analysis
Customer satisfaction strategies
JLL empowers you to shape a brighter way by combining world-class services and technology for clients

Job Summary

  • JLL empowers you to shape a brighter way by combining world-class services and technology for clients.
  • The Facilities Help Desk Analyst will handle various communication channels and analyze operational data.
  • The role includes mentoring junior analysts and driving process improvements to enhance client satisfaction.

Matching Summary

JLL empowers you to shape a brighter way by combining world-class services and technology for clients.

Skills & Requirements

Must-have

  • Inbound and outbound communication
  • Operational data analysis
  • Customer satisfaction strategies

Nice-to-have

  • Proactive communication skills
  • Team collaboration
  • Advanced analytics techniques

Key Requirements

  • Experience in facility management
  • Strong analytical skills
  • Ability to mentor team members

Work Rights

Not specified

Tailored Resume

Cover Letter