Customer Service Specialist - Train Onsite Work From Home Salary Up To $21.05/hr

Citi Handlowy

San Antonio, Texas, United States
Base: up to $21.05ph ($41,600 - $53,600 annual); b...
Fully remote
1-3 years customer service experience
Proficient in microsoft office and windows
Effective verbal and written communication skills
This position requires completing onsite training at 100 Citibank Drive in San Antonio, TX before potentially transitioning to a home office program

Job Summary

  • This position requires completing onsite training at 100 Citibank Drive in San Antonio, TX before potentially transitioning to a home office program.
  • The role involves analyzing client issues, resolving disputes, and minimizing operating loss while adhering to strict compliance and ethical standards.
  • Employees receive competitive rates up to $21.05 per hour along with day one health benefits, 401(k) matching, and paid parental leave.

Matching Summary

This position requires completing onsite training at 100 Citibank Drive in San Antonio, TX before potentially transitioning to a home office program.

Salary

Base: Up to $21.05/hr ($41,600 - $53,600 annual); Bonus/Equity: Discretionary and formulaic incentive awards possible; Benefits: Day 1 health, dental, vision, 401(k), PTO

Skills & Requirements

Must-have

  • 1-3 years customer service experience
  • Proficient in Microsoft Office and Windows
  • Effective verbal and written communication skills
  • Ability to work in a fast-paced environment
  • Excellent technical and data entry skills

Nice-to-have

  • Collaborative team environment
  • Flexible work strategies
  • State of the art facility access

Key Requirements

  • High School diploma or equivalent
  • 1-3 years related work experience
  • Full-time availability (40 hours per week)

Work Rights

Not specified

Tailored Resume

Cover Letter