As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process
Job Summary
As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.
Your empathetic and supportive approach will help injured workers navigate their recovery journey with confidence.
EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other and Flexibility to work from home to support work/life balance.
Matching Summary
As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.
Skills & Requirements
Must-have
Customer service experience
Manage physical and psychological claims
End-to-end claims process
Liaise with multiple stakeholders
Determine claim liability
Manage treatment and process payments
Nice-to-have
Empathetic and supportive approach
Clinical experience transfer
Values-driven environment
Collaborative team culture
Work-life balance focus
Key Requirements
Extensive customer service experience
Allied health background or case management experience highly advantageous