Senior Director, Customer Success (enterprise) | Bankrate

Red Ventures

New York, NY, United States
Total cash: $185,000 – $250,000; bonus/equity: tar...
On-site
8+ years customer success experience
B2b2c environment expertise
Enterprise partnership management
This role leads the strategy and execution for Bankrate's most influential distribution partners to drive high audience engagement and long-term growth

Job Summary

  • This role leads the strategy and execution for Bankrate's most influential distribution partners to drive high audience engagement and long-term growth.
  • The position requires building standardized CS playbooks to streamline onboarding and increase the depth of enterprise partnerships.
  • Candidates will receive a total cash compensation range of $185,000 to $250,000 per year plus equity, along with comprehensive benefits including flexible PTO.

Matching Summary

This role leads the strategy and execution for Bankrate's most influential distribution partners to drive high audience engagement and long-term growth.

Salary

Total Cash: $185,000 – $250,000; Bonus/Equity: Target bonus included; Equity offered separately; Benefits: Health, dental, vision, 401(k) match, flexible PTO

Skills & Requirements

Must-have

  • 8+ years Customer Success experience
  • B2B2C environment expertise
  • Enterprise partnership management
  • HR/Benefits tech space knowledge
  • Digital marketplace understanding
  • Data-driven ROI storytelling

Nice-to-have

  • Strategic leadership in business development
  • Experience with private marketplaces
  • Ability to manage high-performing teams
  • Cross-functional collaboration skills
  • Proactive revenue growth mindset

Key Requirements

  • 8+ years in Customer Success or Partnership Management
  • Specific experience in B2B2C environments
  • Track record in HR/Benefits tech space
  • Proven ability to grow audience and revenue
  • Experience managing enterprise clients and teams

Work Rights

Not specified

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