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ITCAN PTE. LIMITED is seeking a Level 2 Production Support professional to monitor and resolve issues with banking applications and systems in Singapore. The role involves troubleshooting, system performance monitoring, and collaboration with development teams to ensure operational excellence.
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Job Summary
The role involves providing Level 2 support for banking applications and systems, including troubleshooting technical issues.
Candidates are expected to monitor system performance, detect anomalies, and ensure high availability of services.
The position requires handling incident tickets and escalations while ensuring timely resolution in accordance with SLAs.
Matching Summary
Match Score: 75
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ITCAN PTE. LIMITED is seeking a Level 2 Production Support professional to monitor and resolve issues with banking applications and systems in Singapore. The role involves troubleshooting, system performance monitoring, and collaboration with development teams to ensure operational excellence.
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