Customer Service Representative

AmeriVet

Marshfield, MA, United States
Base: $19.00 to $25.00ph; bonus/equity: performanc...
Not specified
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative to join their busy veterinary practice in Marshfield, MA. The ideal candidate should have prior customer service experience, strong communication skills, and the ability to thrive in a fast-paced environment while providing excellent client care

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Key responsibilities include managing appointments, triaging inquiries, processing billing, and maintaining accurate patient records in the practice management system.
  • The position offers competitive wages ranging from $19.00 to $25.00 per hour along with medical/dental benefits, paid time off, and 401(k) matching.

Matching Summary

Match Score: 75

AmeriVet is seeking a Customer Service Representative to join their busy veterinary practice in Marshfield, MA. The ideal candidate should have prior customer service experience, strong communication skills, and the ability to thrive in a fast-paced environment while providing excellent client care.

Salary

Base: $19.00 to $25.00/hr; Bonus/Equity: Performance bonuses available; Benefits: Medical/dental, PTO, 401(k), student loan assistance

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Work in fast-paced environment

Nice-to-have

  • Prior customer service experience preferred
  • Experience in veterinary or healthcare setting
  • Strong organizational skills
  • Team oriented with empathy
  • Enjoy working with pets and owners

Key Requirements

  • High school diploma or equivalent work experience required
  • Two years previous experience is preferred
  • Basic proficiency with technology and scheduling software

Work Rights

Not specified

Tailored Resume

Cover Letter