Job Summary

• Serve as a named resource and trusted advisor, forging deep relationships with customers and account teams to improve their overall technical and operational health and realize maximum value from their Salesforce investment.
• This CSM Manager position will be aligned to the Enterprise Life Sciences (Pharma and Med Tech) customer segment, supporting business priorities, product launches, technical deployments, and industry-specific adoption of Salesforce products.
• Salesforce offers a variety of benefits including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Matching Summary

Salary

Base: $123,100 - $227,000 annually; Bonus/Equity: company bonus, incentive for sales roles, equity (as applicable); Benefits: medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program

Skills & Requirements

Key Requirements

• 6+ years relevant industry expertise
• Knowledge of Salesforce product and platform
• Strong consultative skills
• Executive-level interpersonal skills
• Experience with Salesforce Sales, Service, Health Clouds

Work Rights