Service Technician - Metro Manila And Cebu (pooling)

KONE Bahrain

Makati City, Philippines
Not specified (likely onsite due to service role)
Perform service operations on site
Customer relationship management
Equipment safety and performance
KONE Bahrain is seeking Service Technicians for Metro Manila and Cebu, responsible for performing on-site service operations while ensuring customer satisfaction and safety. The role emphasizes proactive communication, quality service, and maintaining professional relationships with clients while adhering to safety and operational standards

Job Summary

  • Service Technicians are responsible for performing all service operations on site according to service contract requirements, company policies, and KONE processes, ensuring customer satisfaction through quality of service and proactive communication.
  • Key responsibilities include maintaining excellent customer relationships, ensuring equipment safety and performance, managing the site environment, identifying and escalating risks, and performing unplanned service repairs.
  • KONE fosters an innovative and collaborative culture valuing individual contributions, employee engagement, and sustainability, offering opportunities for career and personal growth.

Matching Summary

Match Score: 75

KONE Bahrain is seeking Service Technicians for Metro Manila and Cebu, responsible for performing on-site service operations while ensuring customer satisfaction and safety. The role emphasizes proactive communication, quality service, and maintaining professional relationships with clients while adhering to safety and operational standards.

Skills & Requirements

Must-have

  • Perform service operations on site
  • Customer relationship management
  • Equipment safety and performance
  • Site environment management
  • Identify and communicate site risks
  • Execute service visits respecting schedule
  • Manage proximity stock and spare needs

Nice-to-have

  • Innovative and collaborative working culture
  • Employee engagement and participation
  • Ethical business practices
  • Trust and respect among co-workers
  • Achieve career and personal goals
  • Healthy and balanced life

Key Requirements

  • Familiar with lift and associated technology
  • Attend proposed training

Work Rights

Not specified

Tailored Resume

Cover Letter