Advice & Guidance Senior Specialist

AstraZeneca

Hr policies and processes
Workday data management
Servicenow ticketing tool
Responsible for providing a trusted and quality HR advisory service by resolving low to medium complexity HR queries and issues in respect of HR policies and processes

Job Summary

  • Responsible for providing a trusted and quality HR advisory service by resolving low to medium complexity HR queries and issues in respect of HR policies and processes.
  • Manage and utilize all supported channels (phone, email, case management, employee self-service portal, chat feature, postal mail) to ensure timely responses and ensure achievement of internal service level agreements.
  • AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds.

Matching Summary

Responsible for providing a trusted and quality HR advisory service by resolving low to medium complexity HR queries and issues in respect of HR policies and processes.

Skills & Requirements

Must-have

  • HR policies and processes
  • Workday data management
  • ServiceNow ticketing tool
  • payroll data input
  • confidential information handling

Nice-to-have

  • science-led patient-focused company
  • drive change challenge norm
  • unstoppable drive to learn
  • positive and engaging customer experience
  • building healthy communities

Key Requirements

  • University degree
  • Advanced English and Turkish
  • Minimum 1 year HR experience
  • HR Service Center/payroll experience is an asset

Work Rights

Not specified

Tailored Resume

Cover Letter