The Customer Solutions Specialist is responsible for high-quality documentation and executing reviews and approval processes, driven by quality and measured via service-level agreements
Job Summary
The Customer Solutions Specialist is responsible for high-quality documentation and executing reviews and approval processes, driven by quality and measured via service-level agreements.
This role involves handling the standard order process, executing layout approval processes, ordering standard materials, and participating in pre-delivery reviews.
KONE offers career progression opportunities within a global organization, comprehensive learning and development programs, and a supportive, collaborative working culture.
Matching Summary
The Customer Solutions Specialist is responsible for high-quality documentation and executing reviews and approval processes, driven by quality and measured via service-level agreements.
Skills & Requirements
Must-have
CAD and BIM software proficiency
High-volume transactional tasks
Engineering documentation creation
Review and approval processes
Quality assurance of technical documents
Customer document approval processes
Nice-to-have
Teamwork and collaborative culture
Innovative and lively working environment
Open-minded leadership
Sustainability focus
Ethical business practices
Key Requirements
Proficiency in AutoCAD, Revit, and BIM software
Good understanding of documentation and workflow management
Ability to interpret customer tender requirements and architect drawings