Customer Service Representative

Henry Schein

Rosedale, New Zealand
Support customers via phone, email, live chat
Problem-solve in real time
Confident using software
This is a varied role where no two days are the same

Job Summary

  • This is a varied role where no two days are the same.
  • We are looking for someone who takes initiative, is passionate about delivering great customer service, is confident using software, keen to learn new systems, approaching change with confidence and curiosity.
  • We offer great benefits such as annual funding of Extraordinary Card to go towards health costs, fully subsidised income protection, discounted Southern Cross, n3 / Boost retail card discounts, Birthday leave, wellness initiatives, free parking, and a great employee recognition program.

Matching Summary

This is a varied role where no two days are the same.

Skills & Requirements

Must-have

  • support customers via phone, email, live chat
  • problem-solve in real time
  • confident using software
  • solutions-focused mindset
  • strong problem-solving skills
  • work effectively in fast-paced environment

Nice-to-have

  • genuine pride in exceptional customer service
  • approaching change with confidence and curiosity
  • cultural fit and engagement activities
  • wellness initiatives

Key Requirements

  • Full, unrestricted rights to work in New Zealand
  • clinical dental background (advantageous)

Work Rights

Full, unrestricted rights to work in New Zealand

Tailored Resume

Cover Letter