Base: $55,000 to $65,000; bonus/equity: annual bon...
On-site
Technical onboarding of network providers
Resolve complex partner challenges
Influence product roadmap with partner feedback
Act as the dedicated point of contact for camp brands, helping them optimize their presence on our platform and meet shared goals
Job Summary
Act as the dedicated point of contact for camp brands, helping them optimize their presence on our platform and meet shared goals.
Serve as the first point of contact for client concerns, communicating feedback to the partner network in a timely manner and collaborating on long-term strategy to ensure quality.
Collect partner feedback and data to influence our product roadmap, ensuring our systems evolve to meet the specific needs of the childcare industry.
Matching Summary
Act as the dedicated point of contact for camp brands, helping them optimize their presence on our platform and meet shared goals.
Salary
Base: $55,000 to $65,000; Bonus/Equity: Annual bonuses and short- and long-term incentives; Benefits: Health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO)
Skills & Requirements
Must-have
Technical onboarding of network providers
Resolve complex partner challenges
Influence product roadmap with partner feedback
Monitor partner health metrics
Manage end-to-end partner lifecycle
Nice-to-have
Proactive and organized approach
Solution-oriented mindset
Dedicated advocate for partners
Thrive on collaboration and building new things
Key Requirements
2-4 years of experience in Account Management, Partner Success, or high-level Customer Service