Responsable Maintenance / Superviseur Ascenseurs

KONE

Colombes, France
On-site
Manage maintenance technicians
Ensure optimal client service quality
Handle customer complaints
KONE is seeking a Maintenance Supervisor for elevators in Colombes, France, to manage a team of technicians and ensure optimal service quality for clients. The role emphasizes customer relations, team management, and performance monitoring

Job Summary

  • Manage a team of 8 maintenance technicians and take charge of all maintenance and repair operations in your sector, ensuring optimal service quality for your clients.
  • Accompany clients throughout their maintenance contract lifecycle, guarantee customer satisfaction for private/public clients, and manage customer complaints in your sector.
  • Develop and implement the strategy for maintenance and small works, plan and monitor operations in your sector, and track and analyze technical indicators for your business.

Matching Summary

Match Score: 85

KONE is seeking a Maintenance Supervisor for elevators in Colombes, France, to manage a team of technicians and ensure optimal service quality for clients. The role emphasizes customer relations, team management, and performance monitoring.

Skills & Requirements

Must-have

  • Manage maintenance technicians
  • Ensure optimal client service quality
  • Handle customer complaints
  • Guarantee team safety
  • Implement maintenance strategy
  • Track technical indicators

Nice-to-have

  • Entrepreneurial mindset
  • Strong sense of service
  • Commercial skills
  • Innovative solutions

Key Requirements

  • Higher technical education (Bac+5, engineering school)
  • Minimum 2 years of experience in business management
  • Experience in Service activities preferred
  • Regional travel required

Work Rights

Not specified

Tailored Resume

Cover Letter