Customer Service Representative

Motion Industries

Lansing, MI, United States
On-site
Customer order placement
Negotiate sale price
Build customer relationships
Motion Industries is seeking a Customer Service Representative II in Lansing, MI, who will be responsible for ensuring customer expectations are met through order processing and relationship building. The ideal candidate should possess strong communication and negotiation skills, along with relevant experience in customer service

Job Summary

  • Ensures customer expectations are accurately determined and are fully met by placing customer orders, negotiating prices, and building relationships.
  • Responsible for ordering items to maintain appropriate inventory levels, sourcing products, and determining cost-effective shipping methods.
  • May provide guidance to less experienced representatives and handle more challenging customer inquiries due to experience and training.

Matching Summary

Match Score: 85

Motion Industries is seeking a Customer Service Representative II in Lansing, MI, who will be responsible for ensuring customer expectations are met through order processing and relationship building. The ideal candidate should possess strong communication and negotiation skills, along with relevant experience in customer service.

Skills & Requirements

Must-have

  • customer order placement
  • negotiate sale price
  • build customer relationships
  • inventory level maintenance
  • sourcing products
  • cost effective shipping methods

Nice-to-have

  • guidance to less experienced representatives
  • support specific customers
  • handle challenging inquiries

Key Requirements

  • 3-5 years of related experience
  • High school diploma or GED
  • Excellent communication skills
  • Ability to multi-task
  • Strong computer skills
  • Strong negotiation skills

Work Rights

Not specified

Tailored Resume

Cover Letter