Banking Services Operations Associate Iii - Mortgage Payments & Maintenance

M&T Bank

Buffalo, New York, United States of America
Base: $18.68 - $31.14 hourly (usd); bonus/equity: ...
Not specified (assumed to be hybrid or onsite based on the nature of the role)
Mortgage payment processing
System updates and validation
Document review and validation
M&T Bank is hiring a Banking Services Operations Associate III to handle mortgage payment processing, document reviews, and data entry tasks in Buffalo, New York. The ideal candidate will have relevant experience or education, strong customer service skills, and proficiency in computer applications

Job Summary

  • The role involves completing routine data entry, system updates, and validation related to mortgage payments and special product maintenance.
  • Employees are responsible for standardized document review of mortgage notes, modifications, and ACH agreements alongside basic research tasks.
  • The position requires maintaining contact with internal partners and external customers while adhering to M&T Bank's risk and regulatory standards.

Matching Summary

Match Score: 75

M&T Bank is hiring a Banking Services Operations Associate III to handle mortgage payment processing, document reviews, and data entry tasks in Buffalo, New York. The ideal candidate will have relevant experience or education, strong customer service skills, and proficiency in computer applications.

Salary

Base: $18.68 - $31.14 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • mortgage payment processing
  • system updates and validation
  • document review and validation
  • ACH agreement management
  • loan modification documentation
  • exception payment processing

Nice-to-have

  • customer service experience
  • problem-solving skills
  • verbal and written communication
  • offshore vendor quality control
  • risk and regulatory adherence

Key Requirements

  • Associates' degree or 2 years higher education/work experience
  • Proficiency with personal computers and spreadsheet software
  • Proven internal and external customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter