Issrrn000759 - Infra Tech Support Practitioner Copy 02

Accenture

Not specified
Service desk management beginner proficiency
Production systems availability
Incident and outage resolution
Accenture is seeking an Infra Tech Support Practitioner to join their team, focusing on Service Desk Management and incident resolution while fostering a collaborative environment. The ideal candidate should possess beginner-level proficiency in relevant technical skills and a Bachelor's degree in a related field

Job Summary

  • Explore opportunities to build knowledge and support the group while engaging in problem solving discussions.
  • Ensure production systems are available and operating according to defined service level agreements.
  • Join us in this exciting journey and contribute to a dynamic and supportive atmosphere.

Matching Summary

Match Score: 75

Accenture is seeking an Infra Tech Support Practitioner to join their team, focusing on Service Desk Management and incident resolution while fostering a collaborative environment. The ideal candidate should possess beginner-level proficiency in relevant technical skills and a Bachelor's degree in a related field.

Skills & Requirements

Must-have

  • Service Desk Management beginner proficiency
  • production systems availability
  • incident and outage resolution
  • disaster recovery procedures
  • data retention practices

Nice-to-have

  • collaborative environment
  • thoughtful problem solving
  • dynamic and supportive atmosphere
  • customer service beginner proficiency
  • process improvement beginner proficiency

Key Requirements

  • Bachelor's Degree in relevant field
  • Incident Management beginner proficiency
  • Communication Skills beginner proficiency
  • Problem Solving beginner proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter