The Program Manager coordinates project tasks at the program level to support FacilityForce implementations primarily for the government sector
Job Summary
The Program Manager coordinates project tasks at the program level to support FacilityForce implementations primarily for the government sector.
This role involves managing multi-phase, high revenue impact projects, forecasting resource needs, and serving as a leader and mentor to the Professional Services team.
The position requires collaboration with customers and coworkers, driving sales opportunities, and maintaining high team billable utilization.
Matching Summary
The Program Manager coordinates project tasks at the program level to support FacilityForce implementations primarily for the government sector.
Skills & Requirements
Must-have
FacilityForce product knowledge
Professional Services project management
Resource allocation and forecasting
JIRA board management
Project risk and quality management
Sales and revenue forecasting
Billable utilization management
Nice-to-have
Mentorship and leadership skills
Strong interpersonal communication
Documentation and process improvement
Conflict resolution abilities
Experience with Atlassian suite
Experience with NetSuite OpenAir
Programming and database experience
Key Requirements
Bachelor of Science or Arts degree
PMI Project Management Professional (PMP) certification
Experience with CMMS, IWMS or FRP software
5+ years experience in government/public facilities preferred
Ability to maintain PMP certification within 5 years