Customer Service Specialist - Hammerhead Trenchless
Hammerhead Trenchless
Lake Mills, WI, United States
Base: $21.00-$23.00; bonus/equity: not specified; ...
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Phone duties and product support
Invoicing and order entry
Sales reports and metrics
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Hammerhead Trenchless is seeking a Customer Service Specialist for their Lake Mills, WI location. The role involves handling sales calls, invoicing, managing orders, and maintaining sales reports, with a focus on collaboration and customer service.
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Job Summary
HammerHead, a division of The Toro Company, is seeking a Customer Service Specialist in Lake Mills, WI.
Responsibilities include handling phone duties, sales calls, product support, invoicing, order entry, and sales reporting.
The role requires a High School diploma, two years of related experience, strong computer skills, and excellent communication abilities.
Matching Summary
Match Score: 75
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Hammerhead Trenchless is seeking a Customer Service Specialist for their Lake Mills, WI location. The role involves handling sales calls, invoicing, managing orders, and maintaining sales reports, with a focus on collaboration and customer service.
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Salary
Base: $21.00-$23.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Phone duties and product support
Invoicing and order entry
Sales reports and metrics
Engineering Change Notices (ECNs)
Equipment returns management
Microsoft Outlook, Word, and Excel proficiency
Typing at least 40 words per minute
Nice-to-have
Strong numeric keypad proficiency
Ability to manage multiple tasks
Collaborative team environments
Self-starter and highly motivated
Experience in construction field
Prior sales-related experience
Freight logistics background
Key Requirements
High School diploma required
Minimum of two (2) years’ of related experience
Technical background & computer skills essential
Microsoft Outlook, Word and Excel systems experience
Numeric keypad proficiency and typing at least 40 WPM
Ability to work in collaborative team environments
Excellent communication and writing skills
Outstanding customer service skills
Ability to manage multiple tasks
Demonstrated self-starter
Bachelor Degree in a related field preferred
Minimum of two (2) years’ experience in construction field preferred
Prior sales-related experience and attributes preferred
Freight logistics background preferred
Work Rights
Must be legally authorized to work in the United States