Operation Officer (Govt Agency) Public Engagement & Enforcement

RMA CONTRACTS PTE. LTD.

Singapore, Singapore
Not specified
Manage 140 feedback cases monthly
Conduct onsite inspections and surveillance
Coordinate with external contractors and town councils
RMA Contracts Pte. Ltd. is seeking an Operation Officer for a government agency, focusing on public engagement and enforcement. The role involves managing feedback from various channels, coordinating follow-up actions, conducting inspections, and providing administrative support

Job Summary

  • The role involves managing approximately 140 feedback cases per month from various channels including calls and digital platforms.
  • Officers are required to conduct onsite inspections, surveillance, and surveys to verify rectification works and enforce regulations.
  • The position demands strong coordination with diverse stakeholders such as government agencies, town councils, and external contractors.

Matching Summary

Match Score: 85

RMA Contracts Pte. Ltd. is seeking an Operation Officer for a government agency, focusing on public engagement and enforcement. The role involves managing feedback from various channels, coordinating follow-up actions, conducting inspections, and providing administrative support.

Skills & Requirements

Must-have

  • Manage 140 feedback cases monthly
  • Conduct onsite inspections and surveillance
  • Coordinate with external contractors and Town Councils
  • Review CCTV footage for case verification
  • Engage with public members and pet owners

Nice-to-have

  • Patient and approachable service-oriented personality
  • Ability to work independently and in a team
  • Strong interpersonal and customer service skills
  • Proactive responsibility handling multiple tasks
  • Comfortable working in outdoor environments

Key Requirements

  • Minimum Diploma or Degree in any discipline
  • Willingness to work in outdoor environments

Work Rights

Not specified

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