Operations Manager, Amzl

Amazon

Mexico, Mexico
On-site
Delivery station management
Delivery service provider relationships
Operational goals and metrics
Managing an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis

Job Summary

  • Managing an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis.
  • Leads a team of 7 managers and +200 Associates, being the owner of solving complex problems and making key decisions and escalations on behalf of their team.
  • Responsible for key metrics include, but are not limited to: Safety Metrics, On-The-Road Metrics, Under the Roof Metrics and Cost Metrics including lead Savings projects.

Matching Summary

Managing an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis.

Skills & Requirements

Must-have

  • Delivery Station Management
  • Delivery Service Provider relationships
  • Operational goals and metrics
  • Problem-solving complex issues
  • Talent acquisition and development
  • Safety culture fostering

Nice-to-have

  • Customer-centric approach
  • Business acumen and financial analysis
  • Cross-functional collaboration
  • Industry best practices and technologies

Key Requirements

  • Lead an operation for +70k packages
  • Manage On-The-Road execution
  • Develop strategies to streamline operations
  • Protect service levels
  • Monitor and improve performance
  • Assemble the right team
  • Assign tracking strategy
  • Control the operation for timely delivery

Work Rights

Not specified

Tailored Resume

Cover Letter