ASM Global is seeking a part-time Lead Guest Services professional for the T-Mobile Center in Kansas City, responsible for supervising Guest Services Representatives and ensuring high guest satisfaction during events. The ideal candidate should have strong leadership and communication skills, along with a minimum of two years of relevant experience
Job Summary
The Lead Guest Services role oversees representatives during T-Mobile Center events to ensure a memorable guest experience.
Responsibilities include assigning deployments, monitoring interactions, providing coaching, and assisting with escalated guest situations.
The position requires maintaining positive relationships with all departments and ensuring equipment is properly utilized and returned.
Matching Summary
Match Score: 85
ASM Global is seeking a part-time Lead Guest Services professional for the T-Mobile Center in Kansas City, responsible for supervising Guest Services Representatives and ensuring high guest satisfaction during events. The ideal candidate should have strong leadership and communication skills, along with a minimum of two years of relevant experience.