Guest Service Supervisor - Concessions - Raymond James Stadium
Dow Event Center
Tampa, Florida, United States
2+ years supervisory experience in food and beverage
Proficient in clover sport pos systems
Knowledge of alcohol compliance and food safety laws
Legends & ASM Global have joined forces to redefine excellence in sports, entertainment, and live events by combining unmatched expertise with a global reach
Job Summary
Legends & ASM Global have joined forces to redefine excellence in sports, entertainment, and live events by combining unmatched expertise with a global reach.
The Guest Service Supervisor leads event-day guest experiences by managing staff check-ins, resolving concerns, and ensuring policy compliance across concessions and premium areas.
This role requires the ability to train cashiers on POS operations, monitor line speeds, and conduct service audits to maintain high standards of guest satisfaction.
Matching Summary
Legends & ASM Global have joined forces to redefine excellence in sports, entertainment, and live events by combining unmatched expertise with a global reach.
Skills & Requirements
Must-have
2+ years supervisory experience in food and beverage
Proficient in Clover Sport POS systems
Knowledge of alcohol compliance and food safety laws
Ability to stand and walk for up to 12 hours
Experience training and coaching team members
Nice-to-have
Strong communication and problem-solving skills
Commitment to improving customer service quality
Familiarity with stadium operations and venue layout
Skilled in managing guest conflicts effectively
Key Requirements
2+ years supervisory experience in food & beverage or concessions