Service Engineer

Caterpillar UK

Desford, United Kingdom
£57,700 - £72,000; not specified; not specified py
Onsite
Parts authorisation and readiness
Npi and cpi activity
Technical specifications and work instructions
The role develops technical expertise in NPI parts processes, serviceability, and initial and regional stocking, working with global teams to meet approval‑to‑ship targets

Job Summary

  • The role develops technical expertise in NPI parts processes, serviceability, and initial and regional stocking, working with global teams to meet approval‑to‑ship targets.
  • As a Service Engineer, you will be responsible for developing and maintaining procedures and plans to support product quality, reviewing outcomes to identify functional gaps and drive corrective actions where required.
  • Benefits include 27 days annual leave + bank holidays, opportunity to buy additional holiday, 12% Bonus, Private Medical, contributory pension scheme, and contributory share scheme.

Matching Summary

The role develops technical expertise in NPI parts processes, serviceability, and initial and regional stocking, working with global teams to meet approval‑to‑ship targets.

Salary

£57,700 - £72,000; Not specified; Not specified

Skills & Requirements

Must-have

  • parts authorisation and readiness
  • NPI and CPI activity
  • technical specifications and work instructions
  • customer uptime and field performance
  • Microsoft 365 tools

Nice-to-have

  • strong customer focus
  • effective communications with stakeholders
  • collaborative relationship management
  • learning and improvement focus

Key Requirements

  • Extensive Experience: Customer Focus
  • Extensive Experience: Effective Communications
  • Working Knowledge: Relationship Management
  • NPI capability
  • CPI mindset
  • Digital working capability
  • Learning and improvement focus

Work Rights

Not specified

Tailored Resume

Cover Letter