Telefonischer Kundenbetreuer / Call-center Agent (d/m/w) Für Den Senior Firmenkunden In Essen Voll- Oder Teilzeit

Deutsche Bank UK

Essen, Germany
Hybrid
Digital customer dialogue
Handling account and card transactions
Active needs identification and upselling
You will support corporate clients and carry out their most important services

Job Summary

  • You will support corporate clients and carry out their most important services.
  • You will guide customers safely through the digital world and our multi-channel offering.
  • We offer attractive compensation, flexible working hours around the clock, and opportunities for further training and development within the Deutsche Bank Group.

Matching Summary

You will support corporate clients and carry out their most important services.

Skills & Requirements

Must-have

  • digital customer dialogue
  • handling account and card transactions
  • active needs identification and upselling
  • PC and software application proficiency

Nice-to-have

  • interest in banking and finance
  • calm in stressful situations
  • enjoy interacting with people
  • flexible career path

Key Requirements

  • First experience in customer service or career changer with communication talent
  • Very good German language skills (min. C1)
  • Good comprehension skills

Work Rights

Not specified

Tailored Resume

Cover Letter