Mitarbeiter Customer Service/kundendienst

Maersk

Hamburg, Germany
Not specified (assumed flexible work arrangements)
Customer contact and support
Inbound planning management
Data quality assurance
Maersk is seeking a Customer Experience Associate in Hamburg, Germany, to enhance customer service and support warehouse operations. The position offers opportunities for career development, a collaborative team environment, and a range of attractive benefits

Job Summary

  • You will be the first point of contact for customer concerns at the Hamburg site and work closely with Warehouse Operations, Business Support, and Finance Operations.
  • You will manage inbound planning for the Hamburg site, from initial customer contact to the start of unloading.
  • You will benefit from industry-leading work, excellent development opportunities, and a competitive benefits package including parental leave and fitness subsidies.

Matching Summary

Match Score: 85

Maersk is seeking a Customer Experience Associate in Hamburg, Germany, to enhance customer service and support warehouse operations. The position offers opportunities for career development, a collaborative team environment, and a range of attractive benefits.

Skills & Requirements

Must-have

  • Customer contact and support
  • Inbound planning management
  • Data quality assurance
  • Complaint handling and resolution
  • MS-Office Standard products
  • Excel proficiency

Nice-to-have

  • Customer-oriented thinking
  • Team player
  • Structured work approach
  • Diverse team environment

Key Requirements

  • Completed commercial apprenticeship
  • Fluent German
  • Good English skills

Work Rights

Not specified

Tailored Resume

Cover Letter