Not specified; benefits: medical, dental, on-site ...
Not specified
Post-sales process standardization
Nps data analysis and consolidation
Authorized service performance metrics
Willenbrock Fordertechnik GmbH & Co. KG is seeking a Senior Commercial Administrative Analyst focused on post-sales operations. The role involves managing processes, providing administrative support, and analyzing performance metrics, with a strong emphasis on collaboration with internal teams and external representatives
Job Summary
The role serves as the primary focal point for post-sales operations, acting as the main interface between authorized representatives and internal KION departments.
Responsibilities include managing NPS research, standardizing administrative processes, and overseeing audits to ensure strict adherence to company standards.
The position offers a comprehensive benefits package including medical and dental assistance, on-site dining, private pension, and flexible hour compensation.
Matching Summary
Match Score: 85
Willenbrock Fordertechnik GmbH & Co. KG is seeking a Senior Commercial Administrative Analyst focused on post-sales operations. The role involves managing processes, providing administrative support, and analyzing performance metrics, with a strong emphasis on collaboration with internal teams and external representatives.
Salary
Not specified; Benefits: Medical, Dental, On-site Restaurant, Life Insurance, SESI, Wellhub, Private Pension, Food Voucher, PLR, Pharmacy Card
Skills & Requirements
Must-have
Post-sales process standardization
NPS data analysis and consolidation
Authorized service performance metrics
KION compliance adherence
Intermediate to advanced Excel skills
Nice-to-have
Dynamic daily planner and organizer
Results-oriented management approach
Willingness for sporadic travel
Experience with warranty contracts
Key Requirements
Degree in Administration, Engineering, or related field