Not specified (likely on-site given the nature of the role)
3+ years patient registration experience
Epic super user knowledge
Copayment collection management
The Kansas Health System is seeking a Patient Services Representative Lead for its Central Kansas Orthopedic Group, responsible for enhancing patient experience through front office operations. The role requires a minimum of three years of relevant experience and involves responsibilities such as training staff, managing workflows, and resolving patient issues
Job Summary
The Patient Service Rep Lead supports the manager in creating a seamless patient experience across all front office activities.
This role requires serving as an Epic super user and providing training to staff while managing escalated clinical issues.
Candidates must have at least three years of experience in admitting, patient registration, or patient accounting functions.
Matching Summary
Match Score: 85
The Kansas Health System is seeking a Patient Services Representative Lead for its Central Kansas Orthopedic Group, responsible for enhancing patient experience through front office operations. The role requires a minimum of three years of relevant experience and involves responsibilities such as training staff, managing workflows, and resolving patient issues.
Skills & Requirements
Must-have
3+ years patient registration experience
Epic super user knowledge
Copayment collection management
Staff training and resource provision
Prior authorization standard work
Nice-to-have
Continuous process improvement skills
Ability to float to other practices
Strong customer service orientation
Experience with daily huddles
Participation in improvement committees
Key Requirements
High School Graduate diploma required
3+ years admitting/patient registration experience