Customer Experience Manager

Five Below

Oak Ridge, TN, United States
Base: $15.00; bonus/equity: not specified; benefit...
Wowing the customer
B.e.s.t. customer service experience
Leading front end operations
Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff

Job Summary

  • Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.
  • Responsibilities include training crew on customer service, leading front-end operations, ensuring store cleanliness, and performing store manager duties in their absence.
  • The company offers a comprehensive benefits package covering health, financial, and personal wellness.

Matching Summary

Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.

Salary

Base: $15.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Wowing the Customer
  • B.E.S.T. customer service experience
  • Leading front end operations
  • Store cleanliness and recovery
  • Performing store manager duties

Nice-to-have

  • Let Go & Have Fun culture
  • Inspire with big ideas
  • Super energy and passion
  • Making workplace a WOWplace

Key Requirements

  • Minimum 2 years of management experience
  • High School Graduate or equivalent
  • College experience preferred
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter