Software Engineering Lead Analyst - Hih – Evernorth

Cigna

Hyderabad, India
Hybrid
Servicenow platform expertise
Ai-driven servicenow development
Servicenow ai product experience
Evernorth Health Services India is an innovation hub supporting generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group

Job Summary

  • Evernorth Health Services India is an innovation hub supporting generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group.
  • This role involves leading AI-driven ServiceNow initiatives within the AI Center of Excellence, delivering innovative AI-powered workflows and solutions aligned with enterprise AI strategy.
  • The position offers hands-on development with visibility to senior management and opportunities to influence technology direction, recruiting, mentoring, and vendor relationships.

Matching Summary

Evernorth Health Services India is an innovation hub supporting generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group.

Skills & Requirements

Must-have

  • ServiceNow platform expertise
  • AI-driven ServiceNow development
  • ServiceNow AI product experience
  • Hands-on ServiceNow workflow automation
  • Integration Hub and web services knowledge
  • Agile/Scrum development methodologies

Nice-to-have

  • Mentorship and technical leadership
  • Stakeholder management for AI projects
  • AI ethics and data governance understanding
  • Generative AI and prompt engineering skills
  • Collaboration with architects and product owners

Key Requirements

  • Minimum 5 years ServiceNow platform experience
  • ServiceNow Certified Systems Administrator mandatory
  • ServiceNow Certified Application Developer
  • ServiceNow Certified Implementation Specialist – ITSM preferred
  • ITIL4 Certified
  • 5-8 years relevant work experience
  • Proven leadership in AI COE initiatives

Work Rights

Not specified

Tailored Resume

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