Base: $50,000-75,000; bonus/equity: not specified;...
Not specified (assumed onsite based on the location).
Customer service leadership
Team management skills
Performance optimization
Lithia & Driveway is seeking a Customer Experience Supervisor for their Medford, OR location, responsible for leading a team to enhance customer satisfaction in the post-purchasing process. The ideal candidate should have strong leadership skills and a background in customer service management, with a focus on continuous improvement
Job Summary
The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process.
This position will be responsible for reaching and maintaining exceptional Customer Resolution.
We offer best-in-class industry benefits including competitive pay and wellness programs.
Matching Summary
Match Score: 85
Lithia & Driveway is seeking a Customer Experience Supervisor for their Medford, OR location, responsible for leading a team to enhance customer satisfaction in the post-purchasing process. The ideal candidate should have strong leadership skills and a background in customer service management, with a focus on continuous improvement.
Salary
Base: $50,000-75,000; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer service leadership
Team management skills
Performance optimization
Nice-to-have
Strategic thinking
Strong communication skills
Continuous improvement mindset
Key Requirements
3-5+ years of customer service leadership
High School diploma or equivalent
Exceptional written and verbal communication skills