People & Communications Services Agent (english Speaker)

57

Petaling Jaya, Selangor, Malaysia
Not specified
Fluency in english language
Associate degree or equivalent
Ms office proficiency required
KONE is seeking a People & Communications Services Agent fluent in English to support HR service delivery for the Australia, New Zealand, and Southeast Asia clusters. The ideal candidate will manage end-to-end HR processes while ensuring compliance and service quality, with a strong focus on customer service and teamwork

Job Summary

  • This role supports business performance excellence by managing end-to-end HR processes for Australia, New Zealand, and Southeast Asia clusters.
  • The position requires maintaining strict Service Level Agreements (SLAs) and ensuring consistent service quality across all internal customer requests.
  • KONE fosters an innovative culture where employee engagement, sustainability, and ethical business practices are integral to daily operations.

Matching Summary

Match Score: 75

KONE is seeking a People & Communications Services Agent fluent in English to support HR service delivery for the Australia, New Zealand, and Southeast Asia clusters. The ideal candidate will manage end-to-end HR processes while ensuring compliance and service quality, with a strong focus on customer service and teamwork.

Skills & Requirements

Must-have

  • Fluency in English language
  • Associate degree or equivalent
  • MS Office proficiency required
  • Case management tool usage
  • SLA compliance adherence

Nice-to-have

  • Workday HRIS experience preferred
  • Shared service center background
  • Empathy and service mindset
  • Knowledge of labor laws
  • Positive attitude in fast pace

Key Requirements

  • Associate degree in HR or Business Administration
  • Previous HR administration work experience
  • Strong verbal and written communication skills

Work Rights

Not specified

Tailored Resume

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